Accommodation options
Jr. Suite - King Bed Tropical View
Jr. Suite - King Bed Tropical View
Jr Suite Double Beds - Ocean View
FAQs
When is the best time to book a flight?
The best time to book is when you see a ticket price that you can afford.
We do recommend that for trips in June, July, August and September, you purchase your flights in either February, March and April to take advantage of even lower prices. This is because some airlines may have plenty of availability and you can take advantage of the cheaper pricing.
How do I know that my booking is confirmed?
You will receive a booking confirmation after you have successfully made a booking. Please note that this is not the same as your electronic ticket (e-ticket) which allows you to board the plane.
Once your full payments are confirmed you will receive your final travel documents from Dola Travels.
What is an E-ticket? How do I receive my ticket?
An e-ticket is the electronic travel document that you will use to board the flight. Once the e-ticket is issued, your travel information is stored in the airline database. Upon confirmation of payment, your ticket is issued and the e-ticket is sent to the email address that you used when making the booking. The e-ticket must be presented at the airline’s counter for you to board the plane.
Can I place a ticket on hold or book on hold?
Unfortunately, no you can’t put your ticket on hold or book on hold. Full payment is required upon booking to enable us to issue the ticket and for you to ensure the price does not increase. An e-ticket will be sent to your email once we have confirmed payment.
How can I know the cheapest flight available?
Alternatively, you can track ticket rate trends via Google Flights. https://www.google.com/travel/flights
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Cancellation Policy
- Deposit is non refundable
- Cancelations after June 27, 2024 is non refundable without travel protection
- Final names, air itineraries, and payment are due by June 27, 2024.
- Land-only passengers who don’t provide flight information 45 days before travel will forfeit transfers and be responsible for their own arrangements and expenses.
- Only name changes are allowed within 30 days before arrival, subject to approval.
- Any changes within 14 days of travel will not be allowed.
- Any changes, including occupancy changes, are subject to new rates and will result in canceling and rebooking, subject to availability.